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Featsy fees
How much does it cost to Sell on Featsy?
- It is free to join Featsy – there are no sign-up costs.
- We charge a monthly membership fee, following a 60-day FREE trial period and we charge a commission fee when you sell an item.
- The membership fee is on a month-to-month basis.
- PayFast, Yoco, and the banks charge Featsy payment processing fees, which are a mixture of fixed fees and a percentage of the transactions. The total amount charged is for the full transaction, which includes delivery fees and Featsy commission. An average fee will be charged on each total transaction.
- There are some managed services that Featsy offers Sellers – these are optional in nature and the fees are detailed below.
Summary of Fees
| TYPE OF FEE | AMOUNT | |
| 1 | Listing Fee | FREE |
| 2 | Subscription/ Membership Fees |
FREE for the first 60 days Crafter – R99 p/mth Master – R149/mth Grand Master – R189/mth |
| 3 | Commission | 10% + VAT |
| 4 | Payment Processing Fee | 4.5% + VAT |
| 5 |
Management Service 1 – Stall Management Fee (Optional Service) |
30% + VAT + Packaging material costs |
| 6 |
Management Service 2 – Dispatch Management Fee (Optional Service) |
22.5% + VAT + Packaging material costs |
| 7 |
Management Service 3 – Listing Management Fees (Optional Service) |
R250 + VAT / per listing |
Featsy Membership options?
- There are three membership options namely Crafter, Master and Grand Master.
- Crafter is the entry level package and is perfect to embark on your e-market Featsy journey. Master is the Standard membership and most popular. Lastly Grand master is the advanced membership and offers you the full Featsy experience.
- Contract commitment is not applicable in any of the membership options.
- Every membership option offers different functionalities. Below is the detailed functionality of the different membership options.
Crafter
- The crafter is the entry level membership and is perfect to embark on your Featsy e-market journey.
- Access to dashboard but no access to stall analytics.
- The crafter can only list variable and simple products and can only list fifteen (15) products.
- Only one product can be featured and customization of products is not permitted.
- The number of stalls that can be featured are limited.
- Stalls are secured and sellers can access their stalls twenty four hours ,seven days a week.
- Only one user can access the vendor stall.
- The seller can create coupons as a way to attract to buyers.
- Access to Featsy support is guaranteed.
- The badge available to the Crafter is only the verified stall badge.
Master( Most popular)
- The Master is the standard membership with enhanced functionality for the committed stall owner.
- Access to stall dashboard and stall analytics.
- The master can only list twenty five ( 25) products at a time, the products can be simple or variable.
- Only five products may be featured and product customization is permitted.
- There is no limit to the number of stores that can be featured.
- Stalls are secured and sellers can access their stalls twenty four hours ,seven days a week.
- Only three users can access the vendor stall.
- The seller can create coupons as a way to attract to buyers.
- Access to Featsy support is guaranteed.
- The badges available to the Master are the top seller , high orders verified stall and star seller badges.
Grand Master
- Grand master is the advanced membership and it offers the full e-market Featsy experience.
- Access to stall dashboard and stall analytics.
- The master has an unlimited number of products they can list. The products can be simple, variable an group.
- Fifteen (15) products may be featured and product customization is permitted.
- There is no limit to the number of stores that can be featured.
- Stalls are secured and sellers can access their stalls twenty four hours ,seven days a week.
- A number of six (6) users can access the vendor stall.
- The seller can create coupons as a way to attract to buyers.
- Access to Featsy support is guaranteed.
- The badges available to the Master are the top seller , high orders verified stall and star seller badges.
When do I pay the fees?
- Membership fees are payable at the beginning of the month, in advance.
- You will pay for the membership fee through the website credit by the first of the month
- Commission and payment processing fees – will be deducted from your sales on your account and you will receive the Net amount.
Can I cancel my membership?
- Yes you can cancel your membership at anytime
- Membership is on a month-to-month basis, with no long-term obligation
- Membership fees are paid, in advance, on a month-to-month basis and can be cancelled at any time. Featsy should be notified, in writing, by the 25th of the month.